Pennybacker Services
Backed by a team of experienced professionals, our strategic services meet the needs of all types and sizes of clients - from small startups to large firms - and deliver lasting changes with measurable growth. Please get in touch with us today to learn how Pennybacker Services can help your future success.
Introductory Consultation
Looking to develop your business but not sure where to turn? Need help planning or executing your next project? Let us guide you. Any organization can move forward with small incremental changes, but building for the future in today’s rapidly evolving environment means taking bold chances and making insightful decisions.
Strategic Consulting
We examine what organizations are doing to stay relevant and competitive in this fast-paced world, and which ones are doing it best. We then strategize using smart tools and global resources in order to understand the implications of every choice our clients can make. Get in touch to learn more about how this service can help you.
PIPELINE GENERATION
How often have you invested in piecemeal solutions promising huge revenue gains with lists, consultants, software, revolving door of people and left frustrated with poor results? At Pennybacker Services, we deliver turnkey results that work in good and challenging times: Product, Placement, People, and Process. Our Business Development Representatives are highly trained and deliver results!
DATA MANAGEMENT & ANALYTICS
Data Management: This includes data entry from disparate sources into ERP, PLM, CRM, Warranty, or other enterprise systems. Sources can be anything from machine raw data or software source files. Administration functions include analyzing and administering order to cash processes from order capture to shipment – so orders complete.
Analytics: Flexible reporting on your data empowering you to see bottlenecks and make business decisions.
This includes setting up and configuring the help desk software, managing the flow of tickets or requests, resolving task requests, monitoring performance metrics, and ensuring that the help desk is providing effective and efficient support to users. This also involves creating and maintaining documentation and knowledge bases, training new support staff, communicating with users about the status of their requests, and identifying opportunities to improve the help desk processes and procedures. Where ever you are in your customer journey from implementation to live support, we have expertise with Customer Success and support via with Customer Service Representative staffing.
BOOKKEEPING
This includes maintaining accurate records of all financial transactions such as purchases, sales, receipts, and payments, and ensuring that they are properly classified and summarized in financial statements such as balance sheets, income statements, and cash flow statements. Bookkeeping also involves reconciling accounts, preparing financial reports, and ensuring that all financial records are accurate and up-to-date. Good bookkeeping is essential for maintaining financial stability and making informed business decisions.
EXECUTIVE ASSISTANCE
We provide support to high-level executives and top-level management. We help executives manage their time, responsibilities, and workload effectively; tasks such as managing calendars and schedules, meetings and appointments, travel arrangements, email and other communications, preparing reports and presentations, conducting research, managing budgets, and other administrative tasks. Our assistants maintain confidentiality, prioritize tasks, and work closely with other members of the executive team to ensure that projects and initiatives are completed on time and to the highest standard.